The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary. Howard Schultz View this quote
The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary. Howard Schultz
Howard Schultz
Did you ever see the customers in health – food stores? They are pale, skinny people who look half – dead. In a steak house, you see robust, ruddy people. They’re dying, of course, but they look terrific. Bill Cosby
Bill Cosby
Inside an organization there are only cost centers. The only profit center is a customer whose check has not bounced. Peter Drucker
Peter Drucker
First and deadliest of all is a founder’s unwavering belief that he or she understands who the customers will be, what they need, and how to sell it to them. Steve Blank
Steve Blank
We’ve had customers from the beginning. The reason people use Dropbox is because they really love it. We think more about who is going to be competing with what we are going to be doing, not with where we started. Drew Houston
Drew Houston
For customer development to succeed, everyone on the team – from investor or parent company to engineers, marketers and founders – needs to understand and agree that the customer development process is different to its core. Steve Blank
Just as we are enhancing the customer side of our marketplace, we are also looking for ways to increase our contributor expense. Jon Oringer
Jon Oringer
Founders, presuming they know their customers, assume they know all the features customers need. Steve Blank
Founding a company is a sheer act of will and tenacity in the face of immense skepticism from everyone – investors, customers, friends, family, and employees, to name a few. Steve Blank
Greatest risk is not development of new product, but development of customers and markets. Steve Blank
