Knowledge needs to be a verb. W. Edwards Deming View this quote
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them. W. Edwards Deming
W. Edwards Deming
Quality begins with the intent, which is fixed by management. W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process. W. Edwards Deming
Quality is everyone’s responsibility. W. Edwards Deming
Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow. W. Edwards Deming
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work. W. Edwards Deming
The customer is the most important part of the production line. W. Edwards Deming
The emphasis should be on why we do a job. W. Edwards Deming
The merit system will put us out of business. W. Edwards Deming
The process is not just the sum of its parts. W. Edwards Deming
American professor, author, and consultant
October 14th, 1900 - December 20th, 1993