W. Edwards Deming

You do not install quality; you begin to work at it.

W. Edwards Deming

Knowledge needs to be a verb.

W. Edwards Deming

A bad system will beat a good person every time.

W. Edwards Deming

A leader must have knowledge. A leader must be able to teach.

W. Edwards Deming

A leader’s job is to help his people.

W. Edwards Deming

A rational prediction has an explanation based on theory.

W. Edwards Deming

A system must have an aim. Without the aim, there is no system.

W. Edwards Deming

Any manager can do well in an expanding market.

W. Edwards Deming

Competition should not be for a share of the market – but to expand the market.

W. Edwards Deming

If someone can make a contribution to the company he feels important.

W. Edwards Deming