Sam Walton

Money and ownership alone aren’t enough. Set high goals, encourage competition, and then keep score.

Sam Walton

Most everything I’ve done I’ve copied from somebody else.

Sam Walton

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune.

Sam Walton

One person seeking glory doesn’t accomplish much.

Sam Walton

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.

Sam Walton

The secret of successful retailing is to give your customers what they want.

Sam Walton

The way management treats associates is exactly how the associates will treat the customers.

Sam Walton

There’s absolutely no limit to what plain, ordinary working people can accomplish if they’re given the opportunity and the encouragement and the incentive to do their best.

Sam Walton

Loosen up, and everybody around you will loosen up.

Sam Walton

After a lifetime of swimming upstream, I am convinced that one of the real secrets to Wal-mart’s phenomenal success has been that very tendency.

Sam Walton