Peter Drucker

Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Peter Drucker

Decisions are made by men. Men are fallible; at their best their works do not last long. Even the best decision has a high probability of being wrong. Even the most effective one eventually becomes obsolete.

Peter Drucker

Decisions exist only in the present.

Peter Drucker

Education gives you neither experience nor wisdom.

Peter Drucker

Effective executives know that their subordinates are paid to perform and not to please their superiors.

Peter Drucker

Effective innovations start small. They are not grandiose. They try to do one specific thing.

Peter Drucker

Entrepreneurship is ‘risky’ mainly because so few of the so-called entrepreneurs know what they are doing.

Peter Drucker

Everything must degenerate into work if anything is to happen.

Peter Drucker

Executives do many things in addition to making decisions. But only executives make decisions. The first managerial skill is, therefore, the making of effective decisions.

Peter Drucker

Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.

Peter Drucker