Peter Drucker

An established company which, in an age demanding innovation, is not able to innovation, is doomed to decline and extinction.

Peter Drucker

An organization is not, like an animal, an end in itself, and successful by the mere act of perpetuating the species. An organization is an organ of society and fulfills itself by the contribution it makes to the outside environment.

Peter Drucker

An organization which just perpetuates today’s level of vision, excellence, and accomplishment has lost the capacity to adapt.

Peter Drucker

Any organisation develops people; it either forms them or deforms them.

Peter Drucker

Anyone who knows Western businesses, government agencies, or educational institutions knows that their managers make far too many small decisions as a rule. And nothing causes as much trouble in an organization as a lot of small decisions.

Peter Drucker

Balance Sheets are meaningless. Our accounting systems are still based on the assumption that 80% of costs are manual labor.

Peter Drucker

Because its purpose is to create a customer, the business has two and only two functions: Marketing and Innovation. Marketing and Innovation produce results. All the rest are costs.

Peter Drucker

Business enterprise is an organ of society. There is only one valid definition of business purpose: to create a customer.

Peter Drucker

Business exists to supply goods and services to customers and economic surplus to society, rather than to supply jobs to workers and managers or even dividends to shareholders.

Peter Drucker

Business is society’s change agent.

Peter Drucker