Patrick Lencioni

As a leader, you’re probably not doing a good job unless your employees can do a good impression of you when you’re not around.

Patrick Lencioni

At its core, all authentic growth depends on more customers wanting more of what your company offers. Any other drivers – pricing gimmicks, heroic marketing efforts, forced acquisitions – are ultimately destructive.

Patrick Lencioni

Building a strong team is both possible and remarkably simple. But it is painfully difficult.

Patrick Lencioni

Conflict is about issues and ideas, while accountability is about performance and behavior.

Patrick Lencioni

Conflict is always the right thing to do when it matters.

Patrick Lencioni

Direct, personal feedback really is the simplest and most effective form of motivation.

Patrick Lencioni

Every great movie has conflict.

Patrick Lencioni

Failing to hold someone accountable is ultimately an act of selfishness.

Patrick Lencioni

Great teams argue. Not in a mean-spirited or personal way, but they disagree when important decisions are made.

Patrick Lencioni

Human beings need to be needed, and they need to be reminded of this pretty much every day. They need to know that they are helping others, not merely serving themselves.

Patrick Lencioni