Patrick Lencioni

The idea is that your clients are looking for good suggestions, and they don’t mind sifting through some not-so-good ones as long as they’re offered with good intentions and with no ego attached.

Patrick Lencioni

The lack of conflict is precisely the cause of one of the biggest problems that meetings have: they are boring.

Patrick Lencioni

The most effective and efficient means of maintaining high standards of performance on a team is peer pressure. More than any policy or system, there is nothing like the fear of letting down respected teammates to motivate people to improve their performance.

Patrick Lencioni

The truth is that intelligence, knowledge, and domain expertise are vastly overrated as the driving forces behind competitive advantage and sustainable success.

Patrick Lencioni

There is almost nothing more painful for a leader than seeing good people leave a growing organization, whether it’s a priest watching a Sunday school teacher walk out the door or a CEO saying goodbye to a co-founder.

Patrick Lencioni

There is just no escaping the fact that the single biggest factor determining whether an organization is going to get healthier – or not – is the genuine commitment and active involvement of the person in charge.

Patrick Lencioni

There is something so powerful about a person who in one moment can be confident enough to confront a client about a sensitive personal issue, and then in the next moment humble themselves and take a position of servitude. It’s the paradoxical nature of it all that makes it work.

Patrick Lencioni

Too many executives I’ve met over the years have the mentality of a bodybuilder; they’ve come to accept the idea that growth is synonymous with success.

Patrick Lencioni

What clients are really interested in is honesty, plus a baseline of competence.

Patrick Lencioni

When leaders throughout an organization take an active, genuine interest in the people they manage, when they invest real time to understand employees at a fundamental level, they create a climate for greater morale, loyalty, and, yes, growth.

Patrick Lencioni