Malcolm Gladwell

The excessive use of force creates legitimacy problems, and force without legitimacy leads to defiance, not submission.

Malcolm Gladwell

The fact of being an underdog changes people in ways that we often fail to appreciate. It opens doors and creates opportunities and enlightens and permits things that might otherwise have seemed unthinkable.

Malcolm Gladwell

The first is that much of what we consider valuable in our world arises out of these kinds of lopsided conflicts, because the act of facing overwhelming odds produces greatness and beauty. And second, that we consistently get these kinds of conflicts wrong.

Malcolm Gladwell

The information age has created a stickiness problem.

Malcolm Gladwell

The kinds of errors that cause plane crashes are invariably errors of teamwork and communication.

Malcolm Gladwell

The line between hostility and acceptance between an epidemic that tips and one that does not, is sometimes a lot narrower than it seems.

Malcolm Gladwell

The power of knowing, in that first two seconds, is not a gift given magically to a fortunate few. It is an ability that we can all cultivate for ourselves.

Malcolm Gladwell

The sad thing about doping is how much it obscures our appreciation of greatness.

Malcolm Gladwell

The sense of possibility so necessary for success comes not just from inside us or from our parents. It comes from our time: from the particular opportunities that our particular place in history presents us with.

Malcolm Gladwell

The single most important thing a city can do is provide a community where interesting, smart people want to live with their families.

Malcolm Gladwell