Jeffrey Gitomer

Customers will want to talk to you if they believe you can solve their problems.

Jeffrey Gitomer

Dedication to serving and enlightening others based on heartfelt belief leads to trust.

Jeffrey Gitomer

Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.

Jeffrey Gitomer

Every time a customer calls or you call a customer – you have an opportunity and a choice. What choice are you making?

Jeffrey Gitomer

Facts and figures are forgotten. Stories are retold.

Jeffrey Gitomer

Friendly makes sales – and friendly generates repeat business.

Jeffrey Gitomer

Great people have great values and great ethics.

Jeffrey Gitomer

Humor can give you the edge you are looking for.

Jeffrey Gitomer

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

Jeffrey Gitomer

I don’t want features, I want value. I don’t want benefits, I want value.

Jeffrey Gitomer