Jeffrey Gitomer

It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people ‘how to sell,’ and not one minute or not $10 on ‘why they buy.’ And ‘why they buy’ is all that matters.

Jeffrey Gitomer

Listening is the hard part. Listening is the important part. The hot button is in the prospect’s response.

Jeffrey Gitomer

Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

Jeffrey Gitomer

Lunch should consist of at least 1/3 relationship building talk. If you don’t have time for business talk, it was a very successful lunch.

Jeffrey Gitomer

Make every day as productive as the day before you go on vacation.

Jeffrey Gitomer

Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.

Jeffrey Gitomer

Most people are looking for some secret formula for success – you already have the secret within you.

Jeffrey Gitomer

My readers and my audiences have turned into my followers. They are more than interested in what I have to say in the subjects of sales, loyalty, attitude, networking, business social media, and becoming a trusted advisor.

Jeffrey Gitomer

National defense is not a threat to peace; it is the guarantee of peace with freedom.

Jeffrey Gitomer

Next time someone tells you ‘never,’ remember that means ‘not for at least one hour.’

Jeffrey Gitomer