James Cash Penney

How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.

James Cash Penney

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

James Cash Penney

I was long brought up to think that it was nothing short of a crime to miss a sale.

James Cash Penney

In every man s life there lies latent energy. There is, however, a spark that, if kindled, will set the whole being afire, and he will become a human dynamo, capable of accomplishing almost anything to which he aspires.

James Cash Penney

Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.

James Cash Penney

It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.

James Cash Penney

Luck is always the last refuge of laziness and incompetence.

James Cash Penney

My definition of an executive’s job is brief and to the point. It is simply this: Getting things done through other people.

James Cash Penney

No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.

James Cash Penney

No serious-minded man should have time for the mediocre in any phase of his living.

James Cash Penney