Customer service will become the primary value-added function in every business.

Customer service will become the primary value-added function in every business.

Bill Gates

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2017 November 08	Link: https://books.google.com/books?id=K_xndZlucMcC&pg=PT79&dq=Customer+service+will+become+the+primary+value-added+function+in+every+business.&hl=en&sa=X&ved=0ahUKEwjwhvj8t63XAhXJH5QKHfzFCrYQ6AEIMDAB#v=onepage&q=Customer%20service%20will%20become%20the%20primary%20value-added%20function%20in%20every%20business.&f=false	Image evidence

American business magnate and philanthropist

October 28th, 1955